SYAHBANI, A.; KARTIKA KUSMAYATI, N.; DHYAH WULANSARI. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Masyarakat di Dinas Sosial Provinsi Jawa Timur. Journal Of Accounting and Business, [S. l.], v. 3, n. 1, p. 27–36, 2024. DOI: 10.30649/jab.v3i1.191. Disponível em: https://jab.hangtuah.ac.id/index.php/jab/article/view/191. Acesso em: 24 dec. 2025.